Refund Policy

1. Introduction

This Refund Policy governs the process of requesting refunds for Tally software purchased through our website. By making a purchase, you agree to the terms outlined below.

2. Eligibility for Refunds

Due to the digital nature of Tally software licenses, refunds are only considered under the following circumstances:

• The license key provided is defective or invalid.
• The license cannot be activated due to technical issues.

Refund requests outside of these scenarios are not eligible.

3. Requesting a Refund

All refund requests must be submitted within 7 days of purchase. To request a refund, contact our support team with your order details and a description of the issue.

4. Refund Process

Once your refund request is approved, we will initiate the refund to the original payment method used for the purchase. The refund processing time may vary depending on your payment provider.

5. Non-Refundable Cases

The following situations are not eligible for a refund:

• Change of mind after the license key is delivered.
• Incorrect usage or violation of license terms.
• Delay in using the software after delivery.

6. Contact Information

If you have any questions regarding refunds, please contact our customer support via the details provided on our website. We aim to respond promptly and assist with all valid refund requests.